What travel insurance covers
Every policy has its own limits and conditions, but good travel insurance should include at least the following cover:
Emergency medical expenses
Doctors, emergency care, hospital stays, tests and medicines for an illness or an accident during the trip. Ideally, the insurer pays the hospital directly.
Medical repatriation
Your journey home, or a transfer to a better-equipped hospital, when the medical team decides it is needed, with a companion if necessary.
24/7 assistance
A phone number you can call at any time to be told where to go, get a payment guarantee and have help organised for you.
Baggage
Loss, theft or damage to your luggage, and essential purchases if it arrives late.
Trip cancellation
A refund of the non-refundable costs if you cancel before leaving for a covered reason. In many policies it is optional cover.
Early return and curtailment
Your trip home if a close relative dies or is seriously ill, and the unused days of the trip.
Personal liability
Damage you accidentally cause to other people or their belongings, for example in a hotel or while playing sport.
Delays and missed connections
Extra costs caused by transport delays or a missed connection, as set out in each policy.
WHAT IS USUALLY EXCLUDED
Pre-existing medical conditions you have not declared, incidents under the influence of alcohol or drugs, high-risk sports you have not added to the policy, trips to areas your government advises against, and treatment arranged without calling the assistance line when the policy requires it. Always read the policy wording before you buy.